DELIVERY & SHIPPING FAQ's
Due to restricted and interrupted shipping in both the USA and Europe lately, we have taken the decision to mail out to the UK only at this current time.
This is subjuect to change.
| Method | Price | Days |
|---|---|---|
| UK Standard Royal Mail | £4.99 | 5 - 10 working days |
UK SHIPPING:
Our postage costs will depend on your order and therefore parcel weight, calculated at the checkout.
Please note the above delivery time includes the processing time of your order. All UK orders are sent via First Class and should take 1-2 working days once posted.
Working days do not include weekends or Bank Holidays.
Please note First Class is not a tracked or guaranteed by date service so we cannot give refunds for slightly delayed mail. This can be due to circumstances beyond our control within the postage system.
EUROPEAN SHIPPING & NON EU:
All European & Non EU orders are sent via airmail.
Please note Airmail is not a guaranteed by date service so we cannot give refunds for slightly delayed mail. This can be due to circumstances beyond our control within the local postage system.
INTERNATIONAL SHIPPING:
All International orders are sent via airmail.
Please note Airmail is not a guaranteed by date service so we cannot give refunds for slightly delayed mail. This can be due to circumstances beyond our control within the local postage system.
EXPEDITED SHIPPING:
If you need an item for a specific date or slightly quicker than the above processing time, please email before purchase. We can then give you an estimated delivery date and if possible an expedited service.
This also applies to if you would rather have your item sent tracked.
Any other questions please email us at nat@lilliesofthealley.com and we will get back to you!